In our first reporting cycle (2012) we focused on developing a good foundation for future reporting, so we created a methodology for indicator selection. The process included the GRI principles for defining report content and quality as stated in the G3.1. We considered reporting on dozens of possible indicators and asked both internal and external stakeholders to weigh in. The CSR team sent an indicator survey to a select group of our customers, suppliers, the board of directors, and employees. The indicator survey included 54 core GRI indicators in rows categorized by People, Planet, and Profit. Seven members of the CSR team, 22 Hunter employees, and 8 external stakeholders took the survey. We then created consecutive tests based on the GRI reporting principles - Materiality, Stakeholder Inclusiveness, Sustainability Context, and Completeness-to narrow down the number of indicators included in the report.
For the next two reports, we updated our indicator selection process using a decision tree to eliminate inapplicable and unobtainable indicators. We formalized the process, represented in the infographic below.
This streamlined process resulted in new indicators being added, and we continue to use the Global Reporting Initiative’s principles for defining report content and quality.
For our 2015 report, we focused on stakeholder engagement and used the feedback from stakeholder forums conducted in late 2014 and throughout 2015 to prioritize or add new indicators.